What If You're Not As Automated As You Think You Are?
The Comprehensive Debt Collection Improvement Act: An Explainer
Regulation F FAQ: Disputes
Regulation F FAQ: Itemization Dates
Washington State's Temporary WFH Rules for Collection Agencies Are Now Permanent: What You Need to Know
Mass. Releases Webinar on Examination and Legislation Strategy for Debt Collectors
CFPB Taskforce Report (Part 2): The 19 Focus Areas and 102 Recommendations of Volume 2
The CFPB's Ombudsman Post-Examination Survey
Realtime, Unfiltered Coverage of The SCOTUS ATDS Argument
Thanksgiving
Has the Definition of Consumer Changed? Insight from Research Assistant
Next COVID Package Negotiations: What's the Likelihood?
Breaking Down the 7-in-7 Rule and a Discussion About D/B/As from Compliance Weekly
The Puzzle Box That is the Validation Notice Provision in the CFPB's New Rules
Coronavirus Updates to be Aware Of: Paid Leave, Eviction/Utilities Protections
HFMA and ACA Update Medical Collection Best Practices in Wake of Covid-19
Nevada to Extend "Work From Home" Provisions Through End of Year
Neither Snow Nor Rain Nor Heat Nor Gloom of Night: Debt Collection and the USPS
Colorado Announces Required Changes to Collection Notices
On George Floyd (October 14, 1973 – May 25, 2020)