Stephanie Eidelman

Which Better Business Bureau Offices Get the Most Debt Collection Complaints?

The Anatomy of a Debt Collection Complaint

FTC Data: Most Collection Agencies Receive Only One Complaint per Month

The Complaints Issue: Revisiting Consumer Debt Collection Complaints

Do Your New Employees Understand What a Creditor Is?

Consumer Financial Literacy: Too Important to Ignore

Are These the Best Practices in Collector Compensation?

Creditors Play an Unrecognized and Powerful Role in the Debt Collection Process

Governments Stuck Holding $180 Billion Tab

Implementing the Inscrutable: What Are Collection Agencies Doing About the Affordable Care Act?

John Edwards: Soon on the Receiving-End of Collections Calls?

How to Hire a Debt Collection Agency

A Walk Down Memory Lane: A Fascinating Look at the Collection Industry as it was in 1995

The First True Financial Benchmarking Report for Debt Collection Agencies

Best Places to Work in Collections 2011 Program Kicks-Off

Two Million Experiences: A New Goal Setting Idea for Collection Agencies

Entry Level Jobs That Pay $123,000?

Who Are Those Debt Collectors Calling Me?

Does Obesity Impact Our Ability to Pay?

Debt Collectors and Generation Facebook