Columbia Ultimate Launches Solution for Small Collection Agencies

Columbia Ultimate, the expert in providing software and integrated solutions for collecting money, today announced the launch of Collector Express, a software package designed for start-ups and small agencies seeking fast installations and quick returns with their collections.

Collector Express is an affordable package that includes software and a streamlined implementation and training plan that emphasizes key tools and functions that are essential in the collection process. Collector Express is available with no upfront costs and a low monthly payment that includes phone support.

“Seventy-three percent of the estimated 6,694 collection agencies in the U.S. represent small agencies with fewer than 19 collectors, which is a sizable market,” said R. Fred Houston, president and CEO, Columbia Ultimate. “As the collection industry continues to become even more competitive, smaller agencies need to have tools to be effective in collections and in competing with larger agencies for new business. Collector Express is an affordable answer for small agencies who desire maximum value for their investment dollar.”

Collector Express contains both basic and advanced functionality necessary to survive and thrive in today’s competitive collections environment, including:

• Rich feature set such as collector work queue (WIP) sorting, trust accounting, debtor correspondence, desk management, debtor and client queries, and client analysis and reporting;
• Custom storage and organization of information such as report set up and storage of information including debtor notes, phone numbers, and addresses, along with other identifying information that is vital to collect debts; and
• Interface with major credit bureaus and information locators.