LiveVox Secures $7.1 Million in Funding

LiveVox, an on-demand voice portal company that focuses primarily on the collection industry, today announced that it has secured $7.1 million in Series E financing, led by new investor R&D Bauer Ventures, with participation from Bluefish Ventures, Lunsford Capital and individual investors. The funding will help to expand sales channel capacity, accelerate market penetration, and enhance product development and customer service operations. Additionally, C. Douglas Bauer, principal of R&D Bauer Ventures, will join LiveVox’s Board of Directors.

“Employing next generation VoIP capabilities is both necessary and timely,” said Alex Millar, partner, Bluefish Ventures. “LiveVox has made significant investments in broadening its platform over the past couple of years – building the industry’s most flexible, innovative and integrated voice applications solution. LiveVox has what it takes to be a leader in this industry, and we have full confidence in the company’s ability to capitalize on increasing market demand.”

Today, LiveVox boasts a call volume increase of 600 percent over what it was a year ago. The company’s customers include first-party billing, third-party collections and healthcare billing companies, which are all leveraging the cost savings and feature-rich capabilities that LiveVox’s solutions offer.

“This investment underscores our leadership position compared to competitors who cannot offer our level of flexibility and cost savings,” said Louis Summe, CEO of LiveVox. “We are the only hosted provider capable of delivering integrated inbound and outbound voice applications in an all-in-one, completely tailored solution – ultimately resulting in higher productivity at a lower cost for our customers.”