UK ARM Firm Mackenzie Hall Group Gains Investors in People Accreditation

Mackenzie Hall Group, a UK market leader in debt collection solutions, is proud to announce it has achieved Investors in People (IiP) accreditation. This is the latest recognition of its commitment to, and success in, supporting its employees and clients.

Before awarding the accreditation an IiP Specialist reviewed and benchmarked employee practices and management effectiveness against the best in UK. The national standard recognises the company’s continued focus in providing excellent service through good practice methods to achieve the overall objectives of the business.

Mackenzie Hall Group is one of the UK’s fastest-growing businesses in consumer debt collection and has seen substantial growth over the past 18 months. Key to its success is the commitment to sustained investment in skills and development providing continuous training programmes, implementation of new systems and career progression.

The company has been working hard towards attaining IiP accreditation and the achievement of this is a testament to the staff at Mackenzie Hall Group and the way they work.

David Johnston, HR Manager at Mackenzie Hall Group said “We are committed to the continual development of people and managers across all of our operations and gaining IiP accreditation is a perfect example of this.”

Paul Mackenzie, CEO at Mackenzie Hall Group said “Employees are central to our success so it’s vital for staff to be skilled, flexible and motivated.  As a growing company the accreditation provides us with a solid foundation which grows with us as we take forward our vision and strategy for the future.”

Anne Harrow, IiP Specialist said “The fact that this assessment has been such a positive review, particularly in terms of on-going development, is due to the openness and honesty of those who participated in the review process.”

UK organisations that have achieved the IiP standard are proven to have better profitability, greater productivity, enhanced financial performance and reduced employee turnover.

About Mackenzie Hall Group
Mackenzie Hall Group is one of the UK’s fastest-growing businesses in consumer debt collection. Founded in 2003 by Chief Executive Paul Mackenzie, Mackenzie Hall Group today comprises Mackenzie Hall., debt collection specialists operating on behalf of a wide range of banks, credit providers, debt purchasers, public, utilities and telecoms businesses; Mackenzie Hall Debt Purchase, purchasers of distressed and dormant niche portfolios; and doorstep collections agency Meritforce Ltd.

Based in Kilmarnock, Scotland, the award-winning company employs approximately 200 people and is owned by Portfolio Recovery Associates (PRA), a specialised financial and business services company and market leader in the consumer debt purchase and collection industry in the US.