Intrum Justitia Launches Web Site for Commercial ARM

International operating businesses know it like the back of one’s hand: false excuses. Goods were not delivered, invoices not received or the person in charge of creditor’s administration is not in the office – or has even two broken arms and legs. But how to deal with false excuses without damaging a commercial relationship?

Successful strategies how to deal with this and other stumbling blocks can be found on www.europeanpayment.com, a new website on credit management launched by Intrum Justitia, Europe’s leading credit management service provider.

Visitors will benefit from unique information:

• Information and background stories about credit risks and payment behaviour of different customer segments across Europe.
• Payment customs and practice: Which payment terms are usually agreed in the European Nordic countries, which terms in the South? Is a discount allowed in the Eastern part of Europe and can late payment interest be enforced on the Iberian peninsula?
• Dictionary: All too often problems between suppliers and their customers are based on misapprehension as they do not speak the same language. And all too often terms which are used in Credit Management are not published in common dictionaries. The EP Dictionary which is available free of charge on the website is specialized on the terms used in Credit Management and offers cross-combined translations of 20 different languages.

Straight tips and best practice
What do successful businesses different, better or the same than others? What are their recommendations? How is the credit management process in other countries? What can business leaders learn from that? Professional articles of designated Credit Management experts show new solutions and inform about best practice.

A special menu is created about the EU Single Market. Explanations are given about Credit Management related changes and what they mean for companies doing business in the EU27.