PR - TeleTech Expands Ohio Call Center

TeleTech Holdings, Inc. (NASDAQ: TTEC), a provider of business process outsourcing solutions, last week announced it that is actively recruiting to fill more than 340 positions for its new facility in Lorain County, Ohio. The facility is a state-of-the-art delivery center that will be serving a leading wireless carrier in addition to the current client, a Fortune 50 healthcare provider.  Positions are available now for full-time schedules.

TeleTech seeks energetic, service-oriented associates to provide inbound help to U.S.-based customers of the client’s wireless services.  New hires will be given seven weeks of paid training before taking live calls. The company is also seeking operations supervisors, human capital generalists, and other management and supervisory positions.

"We are thrilled to continue expanding our operations in Ohio," said Chuck Koskovich, senior vice president of North American service delivery for TeleTech. “The area’s competitive business environment, service focus, and strong technical and customer support skills make them a natural partner for TeleTech. Our global sourcing model supports multinational clients seeking various levels of BPO support, allowing them to expand and diversify in markets all over the world.” 

TeleTech’s Lorain County center offers front- to back-office business process outsourcing support. There are no plans to offer telemarketing or outbound sales calls from the site. The facility is centrally located at 1230 Park Avenue in Amherst and is convenient to the Cleveland metro area, seven colleges and universities, and major transportation routes. 

Employees are offered a competitive hourly base rate in addition to monthly performance based incentives.  A comprehensive benefit package including medical, vision, dental, tuition reimbursement, and much more is available. Candidates interested in these positions are encouraged to apply online today at www.hirepoint.com from a home computer, library, or local job service.