The association for credit and collection professionals has been all over the place lately on behalf of the accounts receivable management industry.

The group has been making a deliberate push to raise the profile of collectors in the public space. ACA organized Collectors’ Challenge Month in April to raise money for its efforts to educate consumers on financial literacy (“Collector’s Challenge Month in Full Swing at Many ARM Firms,” April 10). And today, ACA is announcing the launch of a new Web site that will help consumers answer some of their most difficult financial questions (“ACA Launches Consumer-Focused Web Site to Help Answer Tough Financial Questions,” April 15).

Combined with staying on top of regulatory matters when they arise (“Outreach Efforts Help Score Win for ACA and its Members in Card Check Battle,” April 7), ACA has had a busy April so far.

As the official voice of the ARM industry, many of our readers have noted lately that the ACA has been fulfilling its promise to present collectors’ point of view in many instances when it is overlooked by the media. And many collection agencies are appreciating the effort.


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