Coface Collections Makes Long-term Commitment to Continuing Education

Coface Collections North America, Inc. (CCNA) has launched an initiative that is expected to promote the professional development of its employees and to improve the quality of its collection services to clients. Thomas E. Brenan IV, CCNA President, announced that the company will fund scholarships for educational training for more than 50 CCNA staff members.

The selected CCNA employees will be enrolled in the Credit Business Associate certification program of the National Association of Credit Management (NACM). The Credit Business Associate is an academic-based designation that signals mastery of three business-credit related disciplines: basic financial accounting, business credit principles and introductory financial statement analysis.

Over the next 18 months, CCNA will enroll 50 employees in “classes” of five employees at a time into the program, which is conducted like a university online course.

“Becoming a Credit Business Associate will enhance not only the ability of our employees, but also their credibility in the industry,” stated Mr. Brenan. “At Coface, we have been focusing on quality improvements for some time. This investment in education helps ensure quality at the heart of our operation – with our employees.”

Coface Collections North America, Inc. (CCNA) provides commercial debt recovery services in the United States and abroad.  As a comprehensive, full service receivable management agency, it offers receivable management outsourcing, commercial collections, audit collection, debt collection, export collection, and business receivable management training. The company was founded in 1994 and is headquartered in Metairie, Louisiana.