Admerex Expands Infrastructure and Business in The Philippines

ADMEREX Limited (ASX: ADL), announces today the expansion of its contact center in Manila, Philippines. These new premises will add capacity for an additional 200 agents, team leaders, quality assurance officers and operations managers per shift, as well as providing training and information technology services.  This expansion is driven by client demand for Admerex’s services in the credit and receivables management market. The center operates on a multi-shift basis and services domestic Philippine clients as well as being licensed to collect on behalf of our clients in the United States.

Admerex Solutions Inc (ASI) provides world class facilities and expertise via a wide array of outsourced technology, people and services for the management of their receivables, tele-leveraging needs, help desk resources and other business processes. ASI has installed predictive dialer and telephony systems as well as the installation of Admerex’s CWX system to manage the portfolios of its clients.

ASI has secured a number of Philippine clients that include Banco de Oro, HSBC, UnionBank, Globe Telecom and is pleased to announce that it has recently signed Metrocard a subsidiary of Metrobank.

Rob Yeldon, CEO of Admerex adds: “Admerex is pleased that Metrobank has awarded this contract to us. The recent signing of contracts for the contact centre endorses that we have the right infrastructure to maximise the management and performance of our client’s portfolios.”

About Admerex
ADMEREX is a leading global provider of receivables lifecycle and credit risk management solutions. Its innovative Xpert Solutions series of management software and services is operational in over 160 clients in 25 countries spanning the finance, utility, telecommunications and debt recovery industries.

Admerex partners with its clients to manage costs, risks and receivables revenue. The company has transparent approach to its operations and brings to bear its experience, expertise, commitment and professionalism on every project. Headquartered in Sydney, Australia, the company has offices in Atlanta, Dubai, London, Manila, Melbourne and Singapore.