Damon Mills, Vice President of Praxis Medical Management, an existing Ingenious Med business partner, describes the partnership benefits, "One of the things we do is track the full stay of the patient. We can check charges to make sure that we have a charge for every day of stay. Ingenious Med allows us to do that by offering multiple reports, which contain the information that we need." Mills adds, "We are able to track where there are holes. Groups choosing IM Practice Manager would definitely see a decrease in denials." The use of IMBILLS has allowed Praxis Medical Management to pass along such cost savings to their customers.
Debbie Donley, General Manager at Diablo Medical Billing Inc., does the billing for Inpatient Management Medical Group, a national inpatient physician group currently using IM Practice Manager. Donley says that Ingenious Med benefits her with "tremendous time savings, in terms of data entry." Donley utilizes IM Practice Manager’s communications tools to improve her workflow, and "answer any coding or billing-related questions that the doctors may have." According to Donley, "We can provide faster turnaround with IM Practice Manager, since I can enter charges daily rather that weekly, which is what we used to do prior to Ingenious Med." In addition IM Practice Manager allows Debbie to communicate better with patients. Donley states, "If a patient has specific questions on claims, I can access the IM database to review information instantly. That’s a nice tool to have."
Sheila Rogers, Vice President of Operations of Healthcare Business Resources — a billing company serving PrimeDoc, which is a national hospitalist company who is also a client of Ingenious Med — enjoys the integration capabilities of IM Practice Manager. Rogers notes that because "all information, including demographics and charges, are downloaded into our system, Ingenious Med has eliminated the data entry step." Not only does this efficiency save time, but automatic data entry also reduces the risk of errors in bills and lost bills. Rogers states, "Ingenious Med’s bi-directional integration services allow data to flow to and from IM Practice Manager which integrates with other systems your practice must use such as hospital information systems, electronic medical records, and billing software."
"These partnerships create a win-win situation for the client, the billing company and Ingenious Med," states Steven Liu, MD, CEO of Ingenious Med. "We aggressively pursue partnerships with billing companies because there are significant inefficiencies that billing companies and Ingenious Med can collaboratively address for the client, which result in add additional revenue for everyone. I’m excited about the opportunity to work more closely with our new business partners."