PSC Info Group, a worldwide leader in data management, printing and mailing technology and online solutions, has introduced PAYMENTExpress™, an electronic bill presentment and payment (EBPP) system for healthcare providers that enables the creation, presentation and payment of bills over the Internet. This secure, Web-based payment solution will enable hospitals, physician groups and other healthcare providers to offer patients a fast and convenient way to view and pay their healthcare bills online, increasing collections, accelerating payments and cutting collection costs. PAYMENTExpress also will improve patient satisfaction by employing streamlined, easy-to-understand Web content and multiple, flexible electronic statement and payment options.
The new PSC Info Group EBPP solution was created in partnership with InstaMed®, the industry leading healthcare payments network and platform.
“For healthcare providers and patients, PAYMENTExpress is a convenient and cost-effective way to meet the needs of today’s consumer-directed healthcare environment,” said Mark Snow, chief marketing officer for PSC Info Group. “Patients can view and pay single or multiple statements 24/7 from the Web, and the provider’s staff can search and review all statement images and payment transaction data at any time through the online portal.
“PAYMENTExpress helps assure patient payment, one of the major challenges facing healthcare providers today,” Snow said. “By offering multiple convenient options for patients to pay their healthcare bills, providers will increase collections, accelerate payments and reduce bad debt.”
Joe Greco, CEO of PSC Info Group, added, “In today’s challenging economic environment, PAYMENTExpress is one more powerful tool to help healthcare providers manage cash flow.”
According to Bill Marvin, president and CEO of InstaMed, “InstaMed is excited about our partnership with PSC Info Group. Together, our goal is to transform the healthcare payment process for healthcare providers, payers, banks and patients so their payment experience is simple, convenient, reliable and secure.”
PAYMENTExpress is part of PSC Info Group’s DATAExpress™ suite of solutions, the company’s flagship outsource solution that is a secure state-of-the-art method of automating statement, collection letter and other time-sensitive document processing, printing with variable data and mailing. PAYMENTExpress is integrated with PSC Info Group’s printing and mailing service, and the patient can choose to opt-in to only receive bills electronically, eliminating postage costs.
PAYMENTExpress is easy to set up. It requires no IT system changes by the healthcare provider and there is no software to install. Patients access their healthcare bills, which are in PDF format, through a password-protected Web page, the security requirements for which can be customized by the healthcare provider. Patients can pay by cash, check, credit or debit cards or through a Medical Savings Account (MSA), Health Savings Account (HSA), Flexible Spending Account (FSA) or Health Reimbursement Account (HRA). Most major credit cards are accepted including Visa, MasterCard, American Express, Discover and Diners Club, and patient payments are deposited directly into the healthcare provider’s existing bank account.
The PAYMENTExpress system minimizes work in the provider’s accounting and revenue cycle and also offers the convenience of automatically alerting the provider’s staff of each payment through e-mail notification.
For more information on PAYMENTExpress or to request an online demonstration, contact Mark Snow of PSC Info Group at 610-650-3955 or msnow@pscinfogroup.com.
About PSC Info Group
Headquartered in Valley Forge, Pa., with additional processing facilities in Reno, Nev., PSC Info Group (www.pscinfogroup.com ) is a worldwide leader in data management, printing and mailing technology and online solutions that facilitate billing, collection letter and other time-sensitive communications. With more than 25 years of experience, PSC Info Group delivers effective, customized solutions for healthcare, accounts receivable management, financial services, communications, insurance and government sectors. PSC Info Group helps clients effectively manage their document and information needs by combining unsurpassed industry experience with the latest technology.
About InstaMed
InstaMed (www.instamed.com) is the industry leading healthcare payments network and platform. The company’s mission is to transform the healthcare payment process for healthcare Providers, Payers, Banks and Patients so their payment experience is simple, convenient, reliable and secure. InstaMed processes all of the healthcare and payment transactions in the healthcare revenue cycle and offers patent pending, integrated healthcare and payment transactions that accelerate the healthcare payment process and reduce the administrative costs to all parties.