Executive Change: Account Control Technology Announces New COO

Account Control Technology, Inc. (ACT) proudly announces the promotion of Troy Ortega to the position of Chief Operations Officer (COO).

As COO, Ortega is responsible for tactical and strategic oversight of ACT’s business operations to ensure performance, efficiency, compliance, and competitiveness.  He leverages considerable experience and ingenuity to provide the operational leadership for the collection teams to perform and achieve the goals of ACT’s esteemed clients.

“Since joining ACT in April of 2010 as Vice President of Operations, Troy Ortega has been an instrumental force in furthering our company’s growth and development.  Now, as COO, he is empowered to champion additional advancements to benefit our clients and their account holders,” says Dale Van Dellen, ACT’s founder and CEO.  “We are excited about ACT’s future growth and we are putting the appropriate personnel into key positions for long term success.”

Ortega began his career as an entry-level collector in 1995.  Fueled by his talent and tenacity, Ortega quickly rose through the ranks and discovered his passion for portfolio management and call center operations.  He held high-level management and executive positions for several leading collection firms prior to joining the ACT team.

Account Control Technology, Inc. (ACT) is recognized as one of the 5000 fastest growing private companies by Inc. magazine and is a national leader in debt management solutions for the U.S. Department of Education and hundreds of other education, government, and consumer entities.  ACT is a private corporation, wholly-owned by its original founders with four office locations: Canoga Park, California; Bakersfield, California; San Angelo, Texas; and Mason, Ohio.