Gila Group Adds Andrews Federal Credit Union to Client List

Gila LLC, through its business unit, Gila Group, is pleased to announce it has entered into an agreement with Andrews Federal Credit Union to provide collection services on its delinquent accounts.

“It is our privilege to work on behalf of an organization like Andrews FCU, who assists our own military. Knowing we can help lower its delinquencies by assisting their members, including those serving at both Andrews and McGuire Air Force bases means a great deal to us,” said Bruce Cummings, Gila Group’s Chief Executive Officer. Gila Group was founded specifically to manage collection operations for credit unions and financial institutions nationwide.

“Andrews Federal chose Gila Group to assist with the collections of its credit card accounts and automobile repossession processes.  Gila was chosen based on its ability to tailor its support to our needs.  Through the use of its superior technology, Gila has enhanced our collection effectiveness. They have the ability to take collection action earlier in the delinquency cycle, provide extremely thorough follow-up, and offer more scale to handle large fluctuations in volume,” said Peter Sekul, Vice President, Lending.

“Credit unions continue to face tremendous budget constraints. Our experienced, professional collection staff provides custom solutions, which result in immediate positive impacts to the credit union’s bottom line,” Cummings added.

“The repossession process was greatly improved by capitalizing on Gila’s industry relationships.  We feel our placements are being worked on a higher priority and with greater efficiency.  Milestones throughout the repossession process are being accomplished in a timely and consistent manner,” Sekul added.   Gila Group has been servicing Credit unions nationwide for over 20 years.

Founded in 1988, Gila Group offers outsourced collections, payment processing and call center services to financial institutions nationwide. The company provides a full suite of receivables management solutions, tailored to each client’s specifications. Gila has achieved the Professional Practices Management System (PPMS) certification from ACA International.  Additionally, the Company is a SAS 70 (Type II) certified service organization and maintains an A+ rating with the Better Business Bureau.

Andrews Federal Credit Union was founded in 1948 for the purpose of helping people improve the quality of their financial lives. Membership includes Washington, DC, Andrews Air Force Base, McGuire Air Force Base, and military installations in central Germany, Belgium, and The Netherlands; as well as over 200 employer groups throughout Maryland and New Jersey.