A.R.M. Solutions Collection Agency Integrates with Waste Management Software DesertMicro

A.R.M. Solutions, a leading provider of third party flat fee and contingency collection services announced Friday an alliance partnership with DesertMicro, and launch of their seamless solution to help reduce bad debt while retaining the customer relationship.

A.R.M. Solutions specializes in the waste management industry to help provide a diplomatic solution while retraining the slow paying customers.

“Listening to our customers and understanding their needs have helped us build a product that has reinvented the collection industry.  Our collectors are trained that the value of the customer is not just in the past due balance, but the future business they will conduct with our clients in the waste management industry,” said Brad Jadwin, A.R.M. President.

A.R.M. Solutions has partnered with DesertMicro knowing their commitment to their customers and the industry would support its core philosophy of building a great business.

“The integration that we developed will provide DesertMicro clients with a quick and seamless process to send past due accounts to A.R.M. Solutions to collect outstanding balances.  We want to provide a value added service that focuses on customer retention in order to promote our clients success,” said Barry Grahek, president and CEO of DesertMicro.

DesertMicro provides software solutions to manage the entire business, not just the books, routing and billing.  This leading-edge software provider consistently focuses on building a better product to promote their customers success in the heavily-regulated, highly competitive market of waste management.

With A.R.M. Solution’s Flat Fee service, each past due account receives the same consistent treatment, unlike a traditional agency that focuses on the higher balances.  Within the waste management industry, there are a lot of lower balances amongst a large number of accounts.  Since A.R.M. Solutions does not skim balances, this produces a success rate of three times the national average, with a cost under 6%.  A.R.M. listens to their customers and understands their needs; this helps them build a product that has reinvented the collection industry.

With more than 20 years of experience, DesertMicro offers high-level expertise in software application, developing comprehensive, integrated software products customized to meet companies’ routing and accounting needs around the world. The “MANAGER” suite of fully integrated applications – RouteManager, RecycleManager, HazmatManager, ScaleManager, PetrolManager, WebManager, PocketManager and TruckManager GPS and AVL tracking systems – was designed and built in-house and can be implemented together as a complete software solution or individually as needed.

A.R.M. Solutions is a privately held collection agency headquartered in Camarillo, Calif. The management team includes several collection industry veterans with a combined 70+ years of experience in accounts receivable management. For more than a decade, they have offered the most cost-effective and diplomatic Flat Fee & Contingency collection solutions to many clients in subscriber based industries.