ARM Industry Veterans Launch New Call Center in Nevada

Henderson, Nevada — Quality Receivable Management, Inc. (QRM), a leading provider of collection and customer care services to both retail and commercial markets, today announced its official opening. QRM’s executive management team has nearly 80 years of combined industry experience.

The collection industry pumps billions of dollars back into the economy, suppresses interest rates and lowers the cost of goods and services. Most importantly for Nevada residents, QRM will provide much needed job opportunities. The firm anticipates creating 200 full-time jobs by the end of 2011.

“With over 30 years of combined experience in the Las Vegas area, our executive management team has a unique understanding of the local market, and I’m excited about this launch,” said Jeff Norton, Chief Executive Officer of QRM. “With our corporate headquarters in the Las Vegas area and as long-time Nevada residents, our team has a sincere interest and commitment to the local community.” With 29 years of experience, Norton has served in many executive roles, such as Chief Operating Officer, Senior Vice President, Vice President of West Coast Operations as well as numerous other positions. Most notably are the intricate roles he played at National Credit Services Corporation and Encore Receivable Management where he was responsible for as many as 700 full time employees.

Jim Jacobson, President of QRM and a local, 26-year industry veteran, stated, “With QRM’s launch in Nevada, I look forward to assisting those that need good jobs within the community. We have assembled a team that I feel is the best of the best within the collection community.” As a disabled veteran, Jacobson is especially cognizant of the need to provide opportunities to those who have served our country. Throughout his career, his mission has been to reach out to veterans that may be disabled or displaced for employment.

Chief Business Development Officer, Michael Peiter, said, “The success of QRM will be rooted in the fact that the executive team shares the core values needed to operate a national call center. We have seen many companies fail due to their inability to recognize the true value of both their clients and employees.” Peiter, with a 23-year successful track record, added, “These elements will continue to be the cornerstone of QRM’s success.”

For more information, contact QRM at 877-496-7888 or visit www.qualityreceivablemanagement.com