Executive Change: Deborah Sterling to National Recovery Agency as Director

National Recovery Agency, recognized as one of Inc. 5000’s “Fastest Growing Private Companies in America” for two consecutive years (2007 and 2008), announces the addition of a key executive member to its headquarters in Harrisburg, PA: Deborah Sterling as Director of the Business Office Division.

Deb, as a past President of the Keystone Chapter of the American Association of Healthcare Management (AAHAM), is a well known professional in the industry and currently serves as the Membership Chair of AAHAM.   In addition she is a Certified Patient Accounts Manager (CPAM).  

Deb will be responsible for all Special Projects and Business Office Services. She brings with her over 20 years of experience in the health care industry and five (5) years in the collection industry, having held a number of senior positions in companies such as York Hospital Wellspan Health, Community General Osteopathic Hospital, and Seidle Memorial Hospital.  

Commenting on the appointments, Steven C. Kusic, CEO said: “We are delighted to have such an opportunity in having Deb on board and are very much looking forward to working with someone who has a wealth of experience in the industry and in healthcare.  We are confident that her knowledge and expertise will help NRA expand and develop new healthcare business services programs specifically tailored to the needs of our current and future clients.”

About National Recovery Agency (NRA)
NRA Group LLC. d/b/a National Recovery Agency (NRA) formed in 2005, with the asset acquisition of two nationally known agencies:  National Recovery Agency, Inc. founded in 1976, and Credit Plus Solutions Group, Inc., founded in 1922, is a leading provider of outsourced revenue recovery services nationwide. Headquartered in Harrisburg, PA, NRA, from its two centers, offers collections and call center services to healthcare, utility, governmental entities, and retail companies nationwide.  NRA is a BBB Accredited Business, PPMS Certified Agency (Professional Practice Management System) and SAS 70 compliant. NRA employ’s approximately 200 skilled employees along with advanced technology and superior business practices to exceed the expectations of its clients.