PIC Solutions has unveiled an additional dimension in their South African Retailers Benchmarking Service (SARBS).
SARBS provides a quarterly report which tracks trends across multiple portfolio measures by which subscribers benchmark their credit products against best practices and their retailer peer group.
SARBS originates from the long-standing relationship that PIC Solutions has with the clothing retailers in South Africa. The service has been designed to evolve and change as additional measurements and reporting aspects are included. This latest SARBS development is part of the overall drive to constantly enrich and add value to the total offering available to retailer subscribers.
As of September the SARBS report will include a 36+ months on books segment.
This segment contains older, more established accounts where there is a higher likelihood of inactivity and attrition. It is of importance when considering existing levels of South African household debt and the Reserve Bank’s increasing rate of repossessions.
Going forward, subscribers will now be able to analyse portfolio performance and identify gaps in strategic operations across these three important segments:
- 36+ months on book (the new segment added to the reporting output)
- 13 to 36 months on book
- Up to 12 months on book
Now used by the five major South African clothing retailers, this service is considered to be the industry benchmark for private label retail cards and reports on 90+% of the cards in the industry.