Executive Change: Mike Hiller Promoted to VP of Collections at American Profit Recovery

American Profit Recovery, a collection agency based in Michigan with additional offices in Massachusetts and North Carolina, has announced that team member Mike Hiller has been promoted to the position of Vice President of Collections.

Hiller will now lead a team of collectors in three locations that are responsible for contacting consumers with past due accounts within a whole host of industries the collection agency serves.

Mr. Hiller started at American Profit Recovery in 2005 as a collector, working on a variety of consumer and business accounts. He soon rose to the position of collection manager where he led a team of collectors in the Farmington Hills, Michigan office. With a Master’s degree in psychology and a forward thinking attitude, Hiller was able to have much success in resolving past due debt with consumers as well as hire a high performing team under him.

Using his background in psychology to his benefit, Hiller was able to reinforce the company’s culture of resolving debt issues with diplomacy and respect- a trait that is common and expected within the company.

“Mike has shown us that his background and education as well as his business acumen in the collection industry is a very effective combination here at American Profit Recovery,” states Barry Jennings, a partner at American Profit Recovery. “Mike knows what it takes to resolve debt diplomatically, build a team that understands that value and earn the trust of the entire organization. That’s a leader.”

Mike Hiller

Mr. Hiller attended Central Michigan University and received a B.S. in Psychology. He also attended University of Detroit Mercy, earning a Master’s in Industrial/Organizational Psychology. He has received countless performance awards during his time at American Profit Recovery including the prestigious ‘Manager of the Year’ award in 2011.

More on Mike Hiller and a video bio can be seen here: http://www.americanprofit.net/blog/2012/09/a-promotion-from-within/

American Profit Recovery (APR) is a collection agency with offices in Massachusetts, Michigan and North Carolina. Founded in 2004, APR specializes in the collection of third-party debt in industries such as medical/dental, banking, trades, lawn care and other professional services. The firm serves approximately 3,500 clients nationwide. American Profit Recovery and their team have earned many awards including Best Places to Work in Collections, The ACA International Foundation Fellow Award and Banker and Tradesman’s Gold Readership Award.