Mazume Solutions Launches New Managed Services Offering for the Credit and Collection Industry

Mazume Solutions, a leading provider of consulting services to the Credit and Collections industry, has announced the launch of its new portfolio of Managed Service offerings.

Mazume Solutions began operations as a boutique consulting firm in 2013 under the leadership of Bruno Mariejeanne. The foundation of the new business to help the industry to drive continuous improvement in their lead-to-order-to-cash processes. Bruno has created a formal methodology for business transformation built on his many years of experience with Fortune 500 companies, such as AT&T Canada and Direct Energy. Mazume has grown its consulting team to provide broad industry experience across many verticals.

“We understand that the Credit and Collections industry faces three major challenges; lowering operational costs, ensuring regulatory compliance and improving the customer experience,” said Bruno Mariejeanne, President of Mazume Solutions. “Our Managed Services offerings help reduce operational costs and our Consulting Services offerings help to ensure regulatory compliance. We handle these items and this allows our clients to focus on improving customer experience to drive new revenues.”

“Today, we are launching our new portfolio of Managed Service offerings. These offerings assist our clients to manage their relationships with third-party vendors. The offerings include these key areas; Vendor Selection, Vendor Audit and Multi-Vendor Management. The multi-vendor service offering manages the relationships with third-party vendors (collection agencies, call center, offshore and nearshore vendors) for final billed accounts under a single management contract,” said Mariejeanne. “Our Multi-Vendor Management service is unique in the industry, and I am excited to introduce this offering to the industry.”

Mazume Solutions provides Consulting Services and Managed Services to the Credit and Collections industry. The company is focused is helping their clients to grow their active customer base, reducing the cost to acquire and serve their customers, and to dramatically improve active and final account recoveries. Mazume Solutions is headquartered in Toronto, and conducts business throughout the U.S. and Canada.