Ms. Brenda Sisk Joins ICR as Western Regional Sales Manager

POUGHKEEPSKIE, N.Y. -- As part of its broad expansion program to provide full national coverage for its clients, ICR is pleased to announce the appointment of Ms. Brenda Sisk to head up its new West Coast regional office.

As Regional Sales Manager for the West Coast, Brenda Sisk brings over thirty years of debt recovery experience. Her invaluable industry background and knowledge – with twenty-seven years spent in the higher education market – comprises skills and knowledge gained while serving on both sides of the collection process: initially, as a college credit manager, then as bursar/director, and subsequently as third-party collector and as a Regional Account Executive managing sales for a leading education-focused collection agency.

In addition to her thorough understanding and substantial involvement helping higher education clients manage their accounts and borrowers, Brenda also has served several appointments as a board/committee member for several state and regional higher education organizations.  Brenda works directly with college and university bursars and finance offices to deliver comprehensive collection programs.

Brenda states that she “elected to join the ICR team because of its well-earned reputation and established workplace culture.” Part of her personal work philosophy is to treat each client, as she would like to be treated, specifically as individuals and “not like just another number.”

Brenda can be reached by phone at (845) 218-4250, or via email at Brenda.Sisk@icrcollect.com.

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About ICR

ICR is a BPO (Business Process Outsourcing Company) organization specializing in customer service and recovery solutions. ICR has 26 years of experience and proven track record of servicing and providing customized solutions to organizations in a large number of markets, including State and Federal student loan segments, a multitude of Educational institutions and the healthcare industry. ICR is a premier servicer that prides itself on maintaining the highest levels of data security, regulatory compliance and professionalism offered in our industry; all this while ensuring that every individual contacted receives courteous, prompt and unsurpassed ethical treatment in every conversation. Our independent surveys confirm this unequaled commitment to total customer satisfaction. ICR was founded in New York in 1990. It currently operates out three separate locations in NY, GA and TX.

For more information about our services, please contact sales@icrcollect.com or visit our website at www.icrcollect.com.