Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Calling a Consumer a Liar Grounds for Continuing FDCPA Case
29 April 2013
The CFPB Issues Civil Penalty Fund Rule
29 April 2013
Facing Facts: Two Truths About the TCPA
26 April 2013
CFPB In Action: A Roundup of Recent Activity - April 23, 2013
25 April 2013
New York Assembly Passes Debt Collection Bill; Also Lowers Statute of Limitations
25 April 2013
Where ARM M&A and Compliance Intersect
25 April 2013
DialConnection Announces Release of mobileComply
25 April 2013
Is Every Debt Collection Call a Violation of the Law?
24 April 2013
Stellar Recovery Announces Successful Completion of SSAE 16 Type II
24 April 2013
Three Lessons Learned at My Third ACA International Fly-in
24 April 2013
A Fake Debt Collector Story with an Odd Twist
22 April 2013
Former CFPB #2 Opens Consulting Firm Focused on Consumer Finance
19 April 2013
UK News: One-Legged Man Pulls Gun on Debt Collector; Hilarity Ensues
19 April 2013
Collection Affidavits Focus of Exposé of Debt Buying Practices
18 April 2013
National List Completes Publication of "50 White Papers in 50 Days"
17 April 2013
District Attorneys Back Off Private Check Collection Contracts
16 April 2013
Wyoming Debt Collection Laws: Like No Place on Earth
16 April 2013
What is the Definition of "Repeated or Continuous Contact" by a Debt Collector?
15 April 2013
Wisconsin Debt Collection Laws: Live like you mean it
15 April 2013
CFPB in Action: A Roundup of Recent Activity - April 12, 2013
12 April 2013