Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
Student Loan Interest Rate Fix Stalled in Senate
9 May 2012
FTC Joins Department of Justice and CFPC in Filing Brief Supporting the Constitutionality of the FCRA
9 May 2012
Report Distorts Student Loan Debt Collection: ACA International
9 May 2012
And That's When I Clicked Close: Another Debtors' Prison Story
8 May 2012
Bill Bartmann Double-Faults on Debt Collectors
2 May 2012
Rogue Debt Collectors Go Above and Beyond for Vodafone, With Expected Bad Results
2 May 2012
Publication Frames CFPB Debt Collection Regulation as a Small Business Matter
1 May 2012
SF Chronicle Runs Misinformed Opinion Blog on Debt Collectors
1 May 2012
FDCPA Lawsuits Slow Down in First Half of April
30 April 2012
Illegal Actions in West Virgina Taint the Important Work of Legitimate Debt Collectors
30 April 2012
Scam Collection Agency Still on Hook for $10 Million if Anyone Can Find Them
26 April 2012
Patient Collections Gone Bad at Minnesota Hospital System
25 April 2012
DBA International Appoints Debt Buyer Certification Task Force
25 April 2012
Debt Collectors & Facebook: a Social Media Cautionary Tale
24 April 2012
Massachusetts First State to Require Creditors to Validate Consumer Debts
23 April 2012
Illinois "Debtors Prison" Bill in Senate Committee Hearing Next Week
20 April 2012
Consumer Financial Protection Bureau to Pursue Discriminatory Lenders
20 April 2012
West Virginia Attorney General Sues Seven Collection Agencies
18 April 2012
DBA International Supports FTC Enforcement Actions
17 April 2012
Comment Period on CFPB Supervision of Large Collection Agencies Ends Tuesday
16 April 2012