Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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FTC Complaints Against Debt Collectors Don't Tell Whole Story: ACA
6 April 2010
FTC Issues 2010 Fair Debt Collection Practices Report to Congress
5 April 2010
ARM Industry Not Likely to Take Massive Charges on Health Reform Like AT&T, Others
1 April 2010
Technology is Shaping the Words Collectors Use
31 March 2010
Colorado AG Warns Consumers About Spike in Debt Collection Complaints
30 March 2010
Credit Card Pitchman Permanently Banned from Telemarketing
30 March 2010
Dave & Buster's Settles FTC Charges it Failed to Protect Consumers' Information
26 March 2010
ARM Professionals Share Thoughts on Health Care Reform Impact
24 March 2010
FDCPA and Other Consumer Rights Lawsuit Statistics for First Half of March 2010
23 March 2010
Credit and Collection Industry Complaint Resolution Exceeds National Average
23 March 2010
Collection Agency Unveils New Strategic Plan, Vision for ARM Industry
23 March 2010
Making Our Voices Heard on Capitol Hill
22 March 2010
Accounts Receivables Management Industry Calls On Congress to Keep FTC As Exclusive Regulator
19 March 2010
Lemberg & Associates Files Class Action Suit Against Predatory Debt Collection Practices
18 March 2010
ARM Leaders Discuss New Consumer Financial Protection Proposal
18 March 2010
Civil Suits Against ARM Companies Soar in 2009: U.S. Courts
17 March 2010
Atlanta Debt Collection Law firm Receives Prestigous Recognition
12 March 2010
FDCPA, Other Consumer Rights Lawsuit Stats
10 March 2010
The National List of Attorneys Announces CreditorsRightsLawFirms.com
9 March 2010
Commercial Law League of America's Complex Commercial Litigation Committee To Sponsor Second Program
8 March 2010