Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Collecting Judgment Debt May Not Always Be a Permissible Purpose for Obtaining Credit Reports
1 November 2017
Indiana District Court Adopts Supreme Court's Analysis of Definition of a Debt Collector
31 October 2017
FTC Perpetuates Real Authentication Challenge for Collectors
25 October 2017
Verbal Authorization for Recurring Payments – Ask Yourself One Question: “Do I Feel Lucky?” (podcast)
25 October 2017
Stellar Recovery Secures Significant Fair Debt Collections Practices Act Victory
25 October 2017
New York Court Says No Disclosure Needed When No Interest Added to a Debt
24 October 2017
Washington District Court Adopts Seventh Circuit Analysis Regarding Collection of Time-Barred Debts
18 October 2017
Another 1099(c) Disclosure Case Moves Forward in New Jersey
17 October 2017
Pennsylvania Enters into a New Era of Consumer Protection Enforcement: What Financial Services Companies Must Do Now
12 October 2017
Debt Collector Prevails in FDCPA Case About Outdated BBB Rating
11 October 2017
Compliance Challenges Discussed by Industry Experts in Podcast
10 October 2017
Experts React to FDCPA Court Decision on Emailed Validation Notice
9 October 2017
Court: Validation Notice Sent Via Email Requiring Consumer to Click a Link to Open a “Secure Package” Is Not “Sending” a Validation Notice Under FDCPA
5 October 2017
Judge Rules Unintentional Violation of Policies and Procedures Permits Debt Collector to invoke 'Bona Fide Error' Defense
4 October 2017
New York Court Rules Settlement Offer in First Letter Not a FDCPA Violation
3 October 2017
In Connecticut, 29 Call Attempts in 24 days May Be FDCPA Violation
2 October 2017
FDCPA Case Challenges Use of Trade Name Abbreviation
28 September 2017
Voicemail Emerges Again With Questions of "Communication" and Meaningful Disclosure
27 September 2017
Expert Says Practice of Law Exemption is Essential to Fix FDCPA
26 September 2017
5th Cir. Holds Threat of Lawsuit to Collect Partially Time-Barred Debt Did Not Violate FDCPA
21 September 2017