Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
Plaintiff May Get Rehearing in TCPA Revocation of Consent Case
26 July 2017
Breaking News: CFPB Publishes Update to Debt Collection Rulemaking Timeline
20 July 2017
5th Cir. Holds Debt Collector’s Obligation to Report Debt as Disputed Not Limited By § 1692g
20 July 2017
Big Changes to West Virginia Debt Collection Laws Now in Effect
19 July 2017
House Subcommittee Considers Bills, Including Debt Collection
13 July 2017
LiveVox Discusses a Practical Approach to Capturing Consent and Driving Multichannel ROI
13 July 2017
Calls to Consumer Prior to Processing Cease & Desist Letter Do Not Violate FDCPA
11 July 2017
Personalized Digital Experiences Drive Engagement and Liquidity for Consumers
10 July 2017
Oregon Passes New Debt Buyer Legislation
6 July 2017
FDCPA Case Law Review for April and May 2017
28 June 2017
Breaking: 2nd Circuit Says TCPA Consent Not Revocable if Part of Contract
23 June 2017
Minnesota Court Rules Attorney Serving Notice of Lien Not Immune from FDCPA Requirements
22 June 2017
Maine Adopts New Law for Debt Buyers
21 June 2017
$200 Debt Turns into $500 Jury Verdict …and $36,000 in Attorney Fees
20 June 2017
WV Supreme Court Rules in Favor of Debt Collector on Call Volume
14 June 2017
U.S. Supreme Court Holds Debt Purchaser Collecting Its Own Debt Is Not Subject to FDCPA
13 June 2017
Federal Court Dismisses Class Action Alleging Solicitation for Payments on Time-Barred Debt is "Misleading" Under FDCPA
13 June 2017
Industry Association Urges Caution When Interpreting Santander Decision
13 June 2017
Why the CFPB’s Decision to Change Course on Debt Collection Rulemaking is a Very Big Deal
12 June 2017
CFPB To Intertwine "Right Consumer, Right Amount" Creditor and Debt Collector Rules
8 June 2017