Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Electronic Payments Step Two – Understand Your Authorization Requirements
26 April 2017
House Financial Services Committee to Discuss CFPB Reform Bill
25 April 2017
Electronic Payments Step One - Understand the Terminology
25 April 2017
Colorado's FDCPA Adds Media Requirements, Removes its Collection Agency Board
25 April 2017
U.S. Supreme Court Hears Oral Arguments over Whether Debt Buyers are Debt Collectors under FDCPA
24 April 2017
Bona Fide Error Defense Comes Through For Collector With Strong Processes
20 April 2017
Prior Express Consent Defeats TCPA Claim, But Jury May Find 87 Calls Over 19 Days to be FDCPA Violation
19 April 2017
First Party Collectors - Don’t Forget About UDAAP!
18 April 2017
Simple TCPA Case Becomes Two-Year Journey to Dismissal
12 April 2017
Court Rules FDCPA Statute of Limitations Begins When Violation is Discovered
6 April 2017
Collectors Take Note: FDCPA Litigation Over Letters Continues
4 April 2017
Judge Dismisses FDCPA Credit Bureau Reporting Case Against Collector
30 March 2017
Appeals Court Affirms Ruling Against Debt Buyer for Misleading Out-of-Stat Collection Letter
30 March 2017
Court Rules Debt Buyer’s Small Claims Court Judgment Waived Right to Arbitration in Class Action Suit
29 March 2017
E-ZPass Collector Wins Dismissal; Court Rules Tolls Not Debts Under FDCPA
28 March 2017
Out of Stat Debt Case Offers Three Lessons to Collectors
27 March 2017
Revisiting Dodd-Frank; Its Design May Make Next Crisis Even Worse
23 March 2017
More Twists in ED's 'Dear Colleague' Collection Fee Matter
22 March 2017
Court Dismisses CFPB Complaint Against Payment Processor For Ignoring Red Flags
22 March 2017
Another Court Rules No FDCPA Violation For: “This settlement may have tax consequences. Please consult your tax advisor.”
20 March 2017