Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Credit Reporting Issues and False Threats from Debt Collectors—Featured Topics in CFPB's Supervisory Highlights
10 September 2020
CFPB Sues Encore for Issues Related to Collection Litigation and Time-Barred Debts (and the Irony Behind Some of These Claims)
9 September 2020
Louisiana's Emergency Prohibition of Telephonic Solicitation Might Cover Debt Collection Calls
8 September 2020
Plaintiff's Counsel Drops the Ball, Court Grants Summary Judgment for Debt Collector
3 September 2020
CFPB Study of Consumer Finances Following Early Pandemic is Positive. Will Coming Months Paint a Different Story?
1 September 2020
A WCCF Video Interview Series: Five-in-Five. Amy Perkins Speaks with Le'Nore Caldwell
31 August 2020
How Debt Will Adapt in a Post-COVID-19 World and What that Means for Debt Collection Firms
27 August 2020
A WCCF Video Interview Series: Five-in-Five. Amy Perkins Speaks with Roxanne Bartley
27 August 2020
A WCCF Video Interview Series: Five-in-Five. Amy Perkins Speaks with Amanda Bost
26 August 2020
Another Overshadowing FDCPA Claim Bites the Dust
25 August 2020
Nevada Confirms that its Work from Home Provisions Have Expired
24 August 2020
2nd Cir. Confirms No Private Right of Action for FCRA ‘Direct Dispute’
19 August 2020
California's Mini-CFPB Proposal Pokes its Head Out of the Ground Again
18 August 2020
Colorado Proposed Debt Collection Rule Changes, Stakeholder Meeting Scheduled
13 August 2020
Dismissals of Overshadowing/Letter Format Claims Continue in E.D.N.Y.
11 August 2020
Breakdown of NYC DCA FAQs and Reporting Requirements for New LEP Rule
10 August 2020
Attention ARM Leaders: Debt Collection Payment Portals are Communications Under the FDCPA
6 August 2020
Consumer Relations Consortium Submits Comment to CFPB’s SNPRM for Time-Barred Debts
5 August 2020
7th Circuit Reiterates: Credit Reporting Medical Debts Separately is Not a Violation
4 August 2020
Skip Tracing TCPA Problem for Debt Collector: Court Denies Class Certification; but Gives Plaintiff a Second Chance
3 August 2020