Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Amidst Pandemic, NYCDCA Adopts Debt Collection Rules Regarding Language Access
11 June 2020
Kaulkin Ginsberg Company Releases an Important Report Detailing the State of the Accounts Receivable Management Industry in Q1 2020
11 June 2020
7th Cir. Says Plaintiff Failed to Meet Burden of Proof in "May Be Reported" Collection Letter Language Case
10 June 2020
In Email, Linked Pages are Considered Part of the "Whole" Message When Evaluating the FDCPA, According to New Mexico Court
3 June 2020
Nevada Extends Collection Moratorium Until June 30
1 June 2020
Legal Action Letter Language Not Considered a False Threat of Litigation
28 May 2020
Debt Collection Complaints Down? CFPB Releases COVID Edition of Complaint Bulletin
27 May 2020
The Tide is Changing: E.D.N.Y. Sanctions Plaintiff's Counsel under FDCPA, Awards ~$37k in Fees/Costs to Debt Collector
21 May 2020
Connecticut Extends its No-Action Position Regarding Licensure of Home Branch Offices During COVID
21 May 2020
Greene v. TrueAccord Further Refines Email Best Practices
20 May 2020
CFPB Extends SNPRM Comment Period Again Due to COVID
19 May 2020
Maryland Issues Guidance for Collection Agencies Closing Temporarily or Permanently
18 May 2020
Minnesota Extends Work-From Home Guidance for Collectors
18 May 2020
House Version of New Stimulus Package Proposes Debt Collectors Go Into Debt So Consumers Don't Have To
14 May 2020
E.D.N.Y.: No Standing for Consumer to Bring FDCPA Claim Because It Wasn't Properly Disclosed in Bankruptcy Petition
14 May 2020
D. Ariz. Grants Rare Award of Costs to Debt Collector Under FDCPA Provision
7 May 2020
5th Cir. Reverses Sanctions Against Consumer’s Counsel for Failure to Promptly Settle
6 May 2020
Minnesota Order Protects Stimulus Checks and Halts ALL New Garnishments
6 May 2020
E.D.N.Y. Dismisses Another "Lawyer's Case" For Attempting to Twist Collection Letter Language into an FDCPA Violatoin
5 May 2020
ACA v. Mass. AG: Oral Argument Summary, Decision Expected Tomorrow
4 May 2020