Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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No, Sending Information to Your Mail Vendor is Not Third-Party Disclosure, Says M.D. Fla.
31 October 2019
New Calif. Law Removes Attorney Exemption from Rosenthal Act "Debt Collector" Definition
31 October 2019
Key Ruling in Multi-Account Debt Collection TCPA Case—Revocation on One Account Does Not Revoke Consent for Calls on Another Account
30 October 2019
"Balance Due As Of" Does Not Imply Balance Will Increase, According to E.D. Pa.
29 October 2019
How to Use Email and Text for Collections Without Getting Burned (Part 2)
28 October 2019
Commercial Collections: Is the Collector or Letter Series Bringing in the Money? Or is it Both?
28 October 2019
How to Use Email and Text for Collections Without Getting Burned (Part 1)
22 October 2019
CFPB’s Proposed Debt Collection Rule: Perspectives from the Comment Period
17 October 2019
Argument Day is Here: U.S. Supreme Court Reviews Whether Discovery Rule Applies to FDCPA Claims
16 October 2019
Third Circuit will Review Written Dispute Requirement Issue En Banc
15 October 2019
Data Privacy and Security: What’s Next for Debt Collectors?
10 October 2019
CFPB's Semi-Annual Report Contains Some, But Not Much, Information About Debt Collection
10 October 2019
What Are Accounts Uncollectible?
9 October 2019
Big TCPA Win For Debt Collector—Court Refuses to Certify TCPA Case Against Debt Collector Allegedly Calling Wrong Numbers Because Data Lies and So Do People
8 October 2019
CFPB Proposes Debt Collection Rule that Congress Rejected [Podcast]
3 October 2019
NYC Report Proposes Requiring Debt Collectors to Provide Better Services for Consumers with Limited English Proficiency
3 October 2019
Court Trebles TCPA Damages Against Debt Collector for Using Skip-Traced Numbers, Awards ~$300k
2 October 2019
Digitize your Collections: Where's the Value in All of This New Technology?
2 October 2019
CFPB Announces Additions to Executive Team
1 October 2019
In-Depth Discussion of Hot Topics from House Fin. Servs. Committee Debt Collection Hearing
30 September 2019