Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Can the FDCPA’s One-Year Statute of Limitations Be Expanded under the “Discovery Rule”? Supreme Court Will Decide
26 February 2019
U.S. Supreme Court Won’t Hear Triple-Whammy Case, Circuit Split on Written Dispute Requirement Continues
25 February 2019
Third Circuit Rules Passive Debt Buyers are Debt Collectors, May Be on the Hook for Collection Agency's FDCPA Violations
25 February 2019
E.D.N.Y. Calls Out Disagreement Between Second and Third Circuit, Finds Letter Does Not Limit Disputes Options
21 February 2019
5 Highlights from the FCC's Report on Illegal Robocalls
20 February 2019
iA Video Series: Debt, Privacy, and Third Party Disclosure (Part 2: Real Life Scenario and Solution)
20 February 2019
Compliance With FCRA’s Requirement To Investigate A Dispute Within 30 Days Does Not Satisfy The FDCPA’s Requirement To Promptly Report A Disputed Debt
20 February 2019
Two Court Victories Related to Identifying Creditor in Collection Letters
19 February 2019
iA Video Series: Debt, Privacy, and Third Party Disclosure (Part 1: The Problem)
12 February 2019
A Deeper Dive into the CFPB’s Debt Collection Disclosure Survey
7 February 2019
Local Number Outpulsing Not Deceptive or Misleading According to E.D. Pa., Outlining Yet Another FDCPA Litigation Dilemma
6 February 2019
CFPB Re-Publishes Request for Comment on Survey for Debt Collection Disclosures
5 February 2019
Triple-Whammy Petition Before U.S. Supreme Court: Written Requirement for Disputes, Reason for Dispute, and Whether “Least Sophisticated Consumer” is a Question of Law or Fact
4 February 2019
The True Cost of Litigation: The ARM Industry's Dilemma and One Company's Response
30 January 2019
D.N.J. and E.D. Pa. at Odds: Does a Letter Tracking FDCPA Validation Language Confuse a Consumer or Not?
29 January 2019
E.D.N.Y. Provides Clarity on Identifying Creditor for Store Branded Credit Cards
24 January 2019
Yet Another 1692g "In Writing" Case Denied Dismissal in E.D. Pa.
23 January 2019
An Open Letter to the CFPB: Court Rulings on Validation Notice Hurt Consumers and Collectors
22 January 2019
Massachusetts Debt Collection Regulations, An Explainer: Communications
17 January 2019
Lack of Settlement Payment Due Date Raises Issues in E.D. Wisc., “Promptly” is Not Enough
17 January 2019