Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
BCFP Releases Complaints Snapshot, Debt Collection No Longer No. 1
25 October 2018
7th Circuit: Bring Possible Arbitration Agreement to Court’s Attention Early to Prevent Waiver
24 October 2018
Debt Collector Requirement to Authenticate Consumer Comes to a Head
18 October 2018
E.D. Wisconsin: FDCPA Does Not Require Specific Labels for Creditor, Identifying Both Comenity and PayPal is Not Misleading
16 October 2018
Debt Collection Drill: Federal Courts Hold that Standard Validation Notice Violates the FDCPA. Now What?
15 October 2018
N.D. Illinois Reviews Bona Fide Error Defense Where Debt Collector Serves Wrong Party with Same Name as Consumer
10 October 2018
BCFP Enters Consent Order with Bluestem for Delayed Forwarding of Direct Payments on Sold Accounts
9 October 2018
Kavanaugh Sworn in as U.S. Supreme Court Justice, May Impact ARM-Related Cases
8 October 2018
You Can’t Afford To Have Bad Data: Do You Know Your Solutions? (sponsored)
8 October 2018
Third Judge in D.N.J. Rules Language Inviting Calls with Questions in Validation Letter Does Not Mislead Consumers About Writing Requirement for Disputes
4 October 2018
Text Messages: Elements of Terms and Conditions for Third-Party Debt Collection Industry
2 October 2018
E.D.N.Y. Sanctions Plaintiff and His Counsel for Failing To Voluntarily Dismiss or Amend Complaint Not Supported by Available Evidence
1 October 2018
N.D. Illinois: Debt Buyer Cannot Collect Interest if Implicitly Waived by Original Creditor’s Actions; Finds Debt Buyer is Subject to FDCPA
27 September 2018
Nevada Court Finds No Cognizable Injury-in-Fact in Avila Interest Disclosure Claim
25 September 2018
M.D. Georgia Finds No Stand-Alone Defense for Relying on Debt Information Provided by Creditor
24 September 2018
Is It “Debt Collection” If You Never Asked For Money? U.S. Supreme Court to Review in October 2018 Term
20 September 2018
The Positive Impacts of the Debt Collection Industry (sponsored)
19 September 2018
A Compliant Text Message Service Begins with the Consent – And Ends with Big Results
19 September 2018
Report on IRS Private Debt Collection Program Gives Good Reviews to Agencies, Criticized IRS Management of Program
12 September 2018
BCFP’s Supervisory Highlights About Verification of Debt Potentially Conflict with 7th Cir. Guidance and Raise Questions of Practicality
7 September 2018