Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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First Party Summit Attendees Discuss the Benefits of Ethical Behavior
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How to Manage Vendor Compliance
19 October 2016
Improving Recovery & Customer Satisfaction Through Early Intervention
18 October 2016
insideARM Announces 2016 Best Places to Work in Collections
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CFPB Plans Public Meeting on Debt Collection
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Stellar Recovery Embraces New Core Values
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Treasury Department Moves to Hire More PCAs for Non-Tax Debts
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Is Marketplace Lending Still the Next Debt Collection Frontier?
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Why Debt Collectors Should Take Notice of IBM’s Acquisition of Promontory
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U.S. District Court Rules Letter with Internal Reference Number Does Not Violate FDCPA
29 September 2016