Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
FBCS Completes Renewal of SSAE-16, PCI-DSS, and ISO 27001-27002 Certifications
20 July 2016
Rozanne Andersen to Present Findings from Cost of Compliance Survey at PowerUp 2016
20 July 2016
Massachusetts Court Rules Any Call is a "Communication"
19 July 2016
Can Your Firm Pass This Test?
19 July 2016
FTC Action: Abusive Debt Collectors Banned from Collection Business
18 July 2016
The 3 Big Factors That Make Patient Self-Pay a Headache for Providers
18 July 2016
FDCPA Victory in Class Action Letter Case: What It Means for the Industry
18 July 2016
Another New Twist in the ongoing Department of Education Debt Collection Contract Saga – Two Firms Win Appeal of Denied Protest
14 July 2016
FDCPA Case Law Review for June 2016
14 July 2016
Learn the Latest Industry Trends During ARM Quarterly Review Webinar
13 July 2016
Federal Jury Convicts Owner of Defunct “Collection Firm” for Fraudulent Scheme
13 July 2016
Filing Proof of Claim on Time-Barred Debt Not an FDCPA Violation, 8th Circuit Court Rules
12 July 2016
Minnesota's Automatic Dialing Statute: You May be Liable for Calling a Wrong Number in Minnesota
12 July 2016
MD Penn. Holds Notice Explaining Tax Consequences of Debt Cancellation Could Be Misleading
11 July 2016
Indian Call Center Seeks New Collections Partner
11 July 2016
Spokeo Challenge in Accretive Health Debt Collection Case Receives Mixed Result
7 July 2016
FCC Rules TCPA Does Not Apply to Federal Government or its Contractors
7 July 2016
MDHBA Annual Conference to be held in Annapolis this October
7 July 2016
The Kind of Debt Collection Story That Never Gets Published
6 July 2016
CFPB Issues Supervisory Highlights Report, Includes Warnings for Creditors, Debt Buyers, Collection Agencies, and Law Firms
5 July 2016