Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Crushing Victory: Court finds Aspect/ALM Not an ATDS– Rejects “Capacity” Argument (But There’s a Big “FN7” Wrinkle Here)
16 September 2021
Think Differently: Is Debt the Greatest Innovation of all Time?
15 September 2021
7th Cir. Holds FDCPA ‘Debt Validation Notice’ and ‘Caller Identification’ Issues Not Enough for Standing
14 September 2021
Think Differently: Don’t Overlook Inbound Calling
9 September 2021
D.C. Emergency and Temporary Legislation Limiting Collection Activities to Take Effect September 23, 2021
8 September 2021
Credit Eco To Go: Adhering to the Price of Admission
7 September 2021
The Wins Keep Coming! Another Court Finds Calling From Curated List of Numbers is Not R&SNG
2 September 2021
ICYMI: CFPB Takes Action Against Fair Collections & Outsourcing for Misrepresentation and Failing to Investigate ID Theft.
31 August 2021
10th Circuit Says Single Phone Call is Sufficient for Standing, Blasts Defense Counsel for Presenting Bona Fide Error Defense Without Procedures.
26 August 2021
6th Cir. Holds Mere Confusion Does Not Impart Article III Standing, Reverses FDCPA Ruling in Favor of Defendant
25 August 2021
California DFPI Invites Comments for Debt Collection Licensing Act
25 August 2021
CA DFPI Issues Draft Rules to Implement CCFPL Provisions on Complaint Handling, UDAAP Definition for Commercial Transactions
24 August 2021
Does Your Collection Agency Name Violate Regulation F? [Podcast]
19 August 2021
Utah District Court Finds Petition Clause Bars FDCPA Suit Brought Against Debt Buyer for Filing Collection Suit Without a License
18 August 2021
Credit Eco to Go: Competing for the Attention of the Consumer
9 August 2021
D.C. City Council Amends Emergency Debt Collection Bill
5 August 2021
DCM Services Enhances DCMS ServiceLink with Chat Functionality and Quick Pay Feature
5 August 2021
CFPB Finalizes Regulation F Implementation Date: What Your Organization Needs To Consider in Order To Be “Reg F Ready”
3 August 2021
BREAKING: CFPB Confirms Reg F Will Take Effect on November 30, 2021
30 July 2021
The TransUnion Decision: A Blessing or a Curse for the ARM Industry?
29 July 2021