Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
Passing Value to Sellers Through 100% Machine Learning Driven Calling
29 July 2021
D.C. Council Passes Comprehensive Debt Collection Bill; Sends to Mayor for Signature
28 July 2021
Awesome TCPA Win!: Court finds Facebook’s “Clear Holding” Requires Use of R&SNG and Not Just Capacity to Qualify as ATDS
27 July 2021
Eastern District of New York Dismisses Six Hunstein Copy-Cat Cases; Questions Hunstein’s Viability After TransUnion
26 July 2021
California DFPI Announces Inaugural Debt Collection Advisory Committee Meeting
26 July 2021
8th Cir. Confirms Various Loss Mit and Foreclosure Communications Not Subject to FDCPA
22 July 2021
What If You're Not As Automated As You Think You Are?
21 July 2021
CA DFPI: Debt Collector License Application Due by Dec. 31, 2021
21 July 2021
Hunstein Stay Denied!: Court Refuses to Stay Hunstein Case Pending En Banc Determination–Withholding of Mandate Immaterial
19 July 2021
Consumer Relations Consortium Receives Responses from Nevada Regarding New Medical Collections Law
12 July 2021
Connecticut and Minnesota Approve Work From Home; MN Requires Debt Buyers to be Licensed
8 July 2021
Thinking Differently: The 4 Most Common Mistakes Plaguing Data Science and AI for Debt Collection
30 June 2021
Nevada Federal Court Won't Weigh in on Medical Collection Law Until Late July
30 June 2021
Multiple Parties File Lawsuit to Stop Nevada Medical Collections Law From Going Into Effect
29 June 2021
Per SCOTUS: “No Concrete Harm, No Standing”
28 June 2021
Debt Collector in Hunstein Tells 11th Circuit that New SCOTUS Opinion Supports Request for Rehearing
28 June 2021
Frustrated with “Cookie-Cutter” Complaints and Sloppy Pleadings Court Requires Consumer Attorneys to Pay Sanctions to ERC, other Defendants
24 June 2021
California DFPI Issues Notice of Modifications to Proposed Debt Collection Licensing Act; Allows 17 days to comment
24 June 2021
What Your FCRA Compliance Manual Should Include
21 June 2021
Credit Eco To Go: 2021 Financial Services Priorities: Fairness and Equality
17 June 2021