Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Phone Data Testing - Traps and Pitfalls to Avoid
28 January 2015
CFPB's 2014 Debt Collection Complaints by the Numbers
27 January 2015
Minnesota Bill to Define Debt Buyers as Collectors for Regulatory Purposes
26 January 2015
Executive Change: Delta Outsource Group Appoints Nick Jarman as President
26 January 2015
FDCPA Lawsuits Decline for Third Straight Year, But TCPA Suits Up 25%
23 January 2015
FTC Sues Debt Collection Agency Over Legal Threats and Other Practices
22 January 2015
Account Control Technology Partners with Student Account Management Services, LLC
22 January 2015
FTC Using Comics to Warn Latino Community About Debt Collection Scams
21 January 2015
Compliance: The New Trump Card
21 January 2015
ARM Vets Charity Gives Out More Than $80K to Military Veterans
21 January 2015
ED's Student Loan Collection Contract to be Further Delayed for Large Companies
20 January 2015
ConServe Announces Grand Opening of Call Center in Buffalo Area
16 January 2015
Judge Rules for Debt Collector; Oral Disputes Do Not Trigger Cessation of Collection Efforts Under FDCPA
15 January 2015
Kaulkin Ginsberg Launches Topline Valuation Group, LLC
15 January 2015
3 Takeaways from the Super Bowl
15 January 2015
2015 ARM Industry Operations, Technology & Payments Survey Begins Jan 15th Sponsored by BillingTree
15 January 2015
Global Debt Registry Scores $7 million in Series A Funding
15 January 2015
A Collector's Perspective: Part I
14 January 2015
Executive Change: Michael Matkowsky Joins Account Control Technology as Regional Account Executive
14 January 2015
Government Collection Professionals Invited to Tampa, Florida
14 January 2015