Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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ACA International Writes to Wall Street Journal to Set Record Straight
2 February 2012
How to Collect on Time-Barred Debt
1 February 2012
California Senate Passes Fair Debt Buyers Practices Act
1 February 2012
Five Key Trends that will Reshape ARM Industry in 2012
1 February 2012
New Radius Cell Manager Strictly Follows TCPA Law
1 February 2012
WebRecon to Transform, Begin Verifying Litigant IDs and Tracking Pre-Litigation Demands
31 January 2012
The Limits on Direct and Vicarious Liability Under the FDCPA
31 January 2012
Asset Acceptance to Pay $2.5 Million in Settlement with FTC Over Time-Barred Debt
30 January 2012
New CFPB Director Richard Cordray Appears on Meet the Press
30 January 2012
Thought Leaders from Ontario Systems to Speak at DBA Conference
30 January 2012
NARCA Alerts Members to Possible CFPB Requests
28 January 2012
Kiwi Hell's Angel Not Great At Following Rules, Society
27 January 2012
If Industry Lobbying is Villainous, I'm a Real Scoundrel!
27 January 2012
State High Court Scuttles Debt Collection Action Due to Problem Documentation
26 January 2012
Debt Collection Compliance and State Chain of Title Requirements
25 January 2012
Collections Compliance Help from insideARM.com and Interactive Intelligence/Latitude Software
24 January 2012
Debtors Prisons Don't Exist, Nor Are They Returning
24 January 2012
FTC and CFPB Pledge to Work Together to Protect Consumers
24 January 2012
Collection Letter Mass Mailing Errors and Other Crisis Responses
23 January 2012
Emerging Legal, Legislative and Regulatory Trends in the ARM Industry
20 January 2012