Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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What?! A Candidate is Politicizing a Debt Collector Witch Hunt? No...
15 October 2010
Appeals Court Says FDCPA Cases Cannot Arise in Bankruptcy Claims
12 October 2010
Interactive Data Launches Integrated FDCPA Lawsuit Solution for Infinity Collection Software Users
7 October 2010
A Change Is Coming: Can ARM Industry Adapt and Embrace FDCPA Reform?
7 October 2010
Bank to Pay $3 million to Settle FDCPA Charges from FDIC
6 October 2010
Franken Introduces Bill to Amend FDCPA, Raise Fines for Violations
30 September 2010
Take Advantage of the First Ever Virtual ARM Networking Lounge on 10.6.10
30 September 2010
Media Reports Blacken Eye of Entire ARM Industry
29 September 2010
Designated Transfer Date Set for the Bureau of Consumer Financial Protection
28 September 2010
Felony Charges for Debt Collector who Targeted Soldiers
28 September 2010
FDCPA and Other Consumer Lawsuit Statistics, September 1-15
27 September 2010
ACA International Files Comments on FTC Proposed Rule
24 September 2010
Consumers to be Repaid Under Settlement with Debt Collector
23 September 2010
Court to Allow FCRA Lawsuit Against Debt Collector and Experian
21 September 2010
Take the Time to Stand Up for Our Industry
21 September 2010
LiveVox to speak on Quality Monitoring and Agent Risk Management Best Practices
20 September 2010
FDCPA and Other Consumer Lawsuit Statistics, August, 16-31
16 September 2010
Washington DC Residents Complain About Collectors the Most
13 September 2010
Mini-Miranda Violation Fastest Growing Complaint Against Debt Collectors
8 September 2010
State AG Smacks Down Two ARM Companies...Oh, Wait
7 September 2010