Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Collectors Need a Better Way to Confirm they are Speaking with the Right Person
15 March 2018
Police Officer Plays with IRS Scammer; Provides Textbook Example for Consumers
13 March 2018
How to Manage Your Online Reputation in the ARM Industry (sponsored)
8 March 2018
FDCPA Caselaw Review for January 2018
8 March 2018
CEO of insideARM Shares Opportunities and Agenda for 2018
1 March 2018
CFPB Advisory Committee Meets; Emphatic Agreement that Debt Collection Rules are Needed
1 March 2018
N.D. Illinois Makes Reasonable Ruling on Interest Disclosure Requirements
15 February 2018
Five KPIs for the Collections Department (sponsored)
12 February 2018
Collection Boot Camp: Strategy for Success with a Collection Settlement Campaign (sponsored)
8 February 2018
Mulvaney to Move CFPB's Consumer Response; ACA Puts Complaints in Perspective
5 February 2018
Congress Holds Fintech Hearing; 77 Million in Collections Left Out of Discussion
1 February 2018
How Events of 2017 Will Shape The Consumer Financial Services Industry in 2018
30 January 2018
7th Cir. Holds Debt Collector Violated FDCPA Despite Using Miller Safe Harbor Language
29 January 2018
Mulvaney Suggests Debt Collection Rules May Be Coming
24 January 2018
E.D.N.Y. Decides “Settlement May Have Tax Consequences” is an Acceptable 1099C Disclosure
22 January 2018
Committee Meets Today on Bill to Exempt Lawyers from FDCPA
17 January 2018
FDCPA Caselaw Review for December 2017
17 January 2018
Perfect Storm Coalesces as Division of Banks, Debt Buyers and Consumer Lawyers Await Decision in Massachusetts
16 January 2018
Debt Collection Activity Alone Does Not a Debt Collector Make, According to Northern District of Illinois
10 January 2018
Judge Was Not Kind to Collection Agency Plaintiffs in RICO Case Decision
9 January 2018