Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Collection Boot Camp: The Red Flags Rule and Debt Collection (sponsored)
8 January 2018
Bringing Common Sense to Collections
4 January 2018
Thriving in Third Party Collections: An Interview with Richard and Tsylia Hoffman (sponsored)
21 December 2017
E.D.N.Y. Rips Into Plaintiffs’ Bar on Reverse Avila Claims
21 December 2017
FDCPA Caselaw Review for November 2017
21 December 2017
The Passing of an Industry Icon
20 December 2017
CFPB Withdraws 2nd Debt Collection Disclosure Survey Proposal
18 December 2017
Over 3/4ths of Industry No Longer Charges Convenience Fees, Study Finds
14 December 2017
FTC Bans Three Scammers From Posing as Debt Collectors
7 December 2017
Communicating With Debt Collectors Often Produces Positive Outcomes
5 December 2017
BREAKING NEWS: Industry-Friendly Decision in VoIP Case
30 November 2017
Voice over Internet Protocol - Yesterday, Today and Back to Yesterday
30 November 2017
FDCPA Case Law Review for September and October 2017
22 November 2017
Five Insider Tips to Enhance Your Right-Party Contact Strategy (sponsored)
21 November 2017
Is Inaccurate Right-Party Contact Data Putting Your Collections Business At Risk? (sponsored)
15 November 2017
3 Questions and Answers About Mobile Phone 'Blacklists'
14 November 2017
Debt Collector TrueAccord Closes $22M Series B
14 November 2017
Illinois Court Finds Adding Collection Costs Pursuant to Underlying Contract Does Not Violate FDCPA
13 November 2017
FTC Accuses Debt Collector of Deceitful Tactics
9 November 2017
Right-Party Contact Data Benchmarks: Is Your Strategy Up To Speed? (sponsored)
7 November 2017