Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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CFPB Consumer Advisory Board Addresses Debt Collection; Samet Changes the Conversation
6 November 2017
Use These 3 Methods to Make Your Best Account Tactics Your Only Tactics
31 October 2017
Indiana District Court Adopts Supreme Court's Analysis of Definition of a Debt Collector
31 October 2017
10 Steps To a Data-Driven Collections Strategy (sponsored)
30 October 2017
Collection Boot Camp: How to Respond to Collection Disputes
26 October 2017
FTC Perpetuates Real Authentication Challenge for Collectors
25 October 2017
Stellar Recovery Secures Significant Fair Debt Collections Practices Act Victory
25 October 2017
18 Million More Reasons Debt Collectors Need to be Engaged in the Illegal Robocall Solution
23 October 2017
The One Simple Thing Your Recovery Scoring Strategy Is Missing (sponsored)
19 October 2017
Washington District Court Adopts Seventh Circuit Analysis Regarding Collection of Time-Barred Debts
18 October 2017
Kaulkin Ginsberg Company Releases Middle Market ARM Benchmarking Report
17 October 2017
Another 1099(c) Disclosure Case Moves Forward in New Jersey
17 October 2017
CFPB Takes Action Against "Document Preparation" Company as Debt Industry Struggles to Deal With Influx of Mass Validation Requests
16 October 2017
Pennsylvania Enters into a New Era of Consumer Protection Enforcement: What Financial Services Companies Must Do Now
12 October 2017
What’s the Most Important Account in Your Collections Inventory? (sponsored)
11 October 2017
Debt Collector Prevails in FDCPA Case About Outdated BBB Rating
11 October 2017
Compliance Challenges Discussed by Industry Experts in Podcast
10 October 2017
Experts React to FDCPA Court Decision on Emailed Validation Notice
9 October 2017
Court: Validation Notice Sent Via Email Requiring Consumer to Click a Link to Open a “Secure Package” Is Not “Sending” a Validation Notice Under FDCPA
5 October 2017
Judge Rules Unintentional Violation of Policies and Procedures Permits Debt Collector to invoke 'Bona Fide Error' Defense
4 October 2017