Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
Consumer and Collector Groups Work Together to Offer Spanish Version of Free Consumer Guide to Responding to Legitimate Debt Collectors, Avoiding Scams
7 February 2017
Colorado Holds Hearing on Whether to Sunset Its Fair Debt Collection Practices Act
6 February 2017
9th Circuit Rejects "Worthless" Settlement in FDCPA Voicemail Case Where Message Left Was Similar to One Proposed by CFPB
2 February 2017
1st Cir. Holds IRS 1099-A Forms Did Not Violate Discharge Injunction
2 February 2017
Letter Asking Consumer to Consider Payment Arrangements and Requiring Signed Consent Judgment Deemed FDCPA Violation
1 February 2017
Oregon Court Rules in Favor of Agency Over Collection Letter
30 January 2017
Collector Contact Caps and the Application of “Regulatory Humility”
30 January 2017
Sen. Grassley Supports IRS Private Debt Collection; Says Mnuchin Does Too
26 January 2017
District Court Says Plaintiff Has Standing in FDCPA Envelope Case, in Spite of Spokeo Argument
24 January 2017
Court Rules in Favor of Plaintiff on Out of Stat Letter
23 January 2017
Supreme Court To Decide Whether Financing Company Collecting Debts Is A “Debt Collector” Under The FDCPA
23 January 2017
FDCPA Case Law Review for December 2016
18 January 2017
Defendant in Enforcement Action Punches Back – Files for Sanctions Against CFPB
17 January 2017
CFPB Releases Long Awaited Report on Consumer Debt Collection Survey
12 January 2017
Court Rejects Spokeo Argument - Declines to Dismiss FDCPA Envelope Case
12 January 2017
Collection Agency Fights the Good Fight (and Wins!)
11 January 2017
FDCPA Case Law Review for November 2016
9 January 2017
Agency Seeking Attorney Fees in FDCPA Case Gets Mixed Result
5 January 2017
Kansas District Court Provides No Clarity on Payment/Revival Disclosures
4 January 2017
CFPB Monthly Report Reveals 39% of Complaints Concern Debt Collection
3 January 2017