Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
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Approach with Caution: The Intersection of HR and Compliance
29 March 2016
More Sessions Confirmed for Larger Market Participant Summit April 21-22
29 March 2016
Second Circuit Court of Appeals Rules Collection Letter Showing a “Static” Current Balance is Misleading
28 March 2016
Travelers Insurance Is Still a Viable E&O Option for Collectors
28 March 2016
Remembering Marvin Kaulkin
24 March 2016
F.H. Cann Among Donors Helping Navy Vet Overcome Homelessness
24 March 2016
FTC's Brill to Step Down
23 March 2016
FCC Commissioners Testimony Reveals Fractured and Partisan Process
23 March 2016
CFPB Report Highlights High Rate of Collection Complaints from Servicemembers
23 March 2016
Get Sued If You Do . . . Get Sued If You Don't: The Debt Collector's Conundrum
22 March 2016
Debt Collection Industry Pioneer and insideARM Founder Marvin Kaulkin Dies At 84
22 March 2016
New FSA Student Loan Default Report Raises Many Questions
21 March 2016
Collectors, the FTC Wants You to Know: Do Not Buy, Sell, or Collect on These Debts
21 March 2016
Bank of America Debt Securitization Case is Actually Round Two
18 March 2016
Bank of America Hit With Class Action Over Debt Collection Litigation on Securitized Accounts
17 March 2016
CFPB Announces Proposed Order to Shut Down Student Debt Relief Scam
16 March 2016
NYDFS and CFPB Sample Request for Substantiation Letters are Awfully Complex
15 March 2016
Dept. of Justice Issues Resources Related to Local Fines and Fees; Debt Collectors Should Review
15 March 2016
Canadian Creditors Dropping the Ball Where Ontario Residents Represented by Debt Settlement Firms
15 March 2016
FCC Releases Proposed Rules for Government Debt Collection Calls
14 March 2016