Debt collection refers to the work done to recover balances from credit accounts that are past due. Most commonly, debt collection specifically references third party debt collectors whose clients include banks, credit card issuers and other credit grantors, debt buyers, governments, and any organization that extends credit or owns an account where a balance is due. Collection methods traditionally include phone calls from call center agents, e-mails, and letters, and increasingly, SMS text. If an account remains in arrears after these efforts, the collection agency may contract with a collection attorney to file suit to recover the debt, if the collection agency is not positioned to do so.
Filter by Location
Active Consumer Engagement Webinar March 16
14 March 2016
Major Credit Bureaus Issue Furnisher Data Reporting Process Changes
11 March 2016
Update: The Road Back to the IRS Private Debt Collection Program
10 March 2016
11th Cir. Upholds Dismissal of FDCPA, FCCPA Complaint for Failure to State Claims
10 March 2016
Compliance Professionals Forum Announces New Editorial Review Board Lineup for 2016
9 March 2016
Delta Management Celebrates its 30th Anniversary
9 March 2016
CFPB Winter 2016 Supervisory Highlights Identifies a "Beneficial" Practice
9 March 2016
Consumer Relations Consortium Supports Consumer Protection Week
7 March 2016
Arizona Fed. Court Holds No FDCPA Violation for Collecting on Ex-Spouse’s Discharged Debt
7 March 2016
insideARM FDCPA Caselaw Roundup Through February 29, 2016
4 March 2016
CFPB Consumer Response Clarifies Definition of Duplicate Complaint, and Other Updates
3 March 2016
Debt Collection Complaints to FTC Flooded by PrivacyStar Mobile App
2 March 2016
Senators Introduce Medical Debt Relief Act to Address Medical Debt on Credit Reports
1 March 2016
Wisconsin Governor Signs Debt Collection-Friendly Bill
1 March 2016
CFPB Sets Standards for the Debt Collection Industry Through Enforcement: A Look at Hanna
1 March 2016
Five Lakes Agency, Inc. Celebrates 5 Year Anniversary
1 March 2016
Performant Financial Corporation Announces Financial Results for 4th Quarter and Full Year 2015, lowers Revenue Projection for 2016
26 February 2016
Syncom Celebrates 20th Anniversary as National Collection Agency
26 February 2016
PRA Group Reports Fourth Quarter and Full Year 2015 Results, Revenue, Income Fall
26 February 2016
Encore Capital Group Announces Financial Results for Q4 and Full Year 2015
25 February 2016